Nominations 2025
Click on the award categories below to view people who have been nominated for this year's RailStaff Awards.
Voting for 2025 has now closed - The finalists will be announced after 12pm on Wednesday 15th October! Their full nominations will then be sent to our esteemed panel of judges. The judges will carefully review all Finalist nominations against the judging criteria and will determine the Winner for each category. We wish you the very best of luck during the judging period and look forward to celebrating with you on 27th November 2025! Don't forget to book your tickets!
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This award recognises outstanding apprentices who have made a remarkable impact early in their rail industry careers. Judges will be looking for individuals who have demonstrated exceptional talent, dedication, and commitment to learning.
Example job titles include:
HSEQ Business Partner Apprentice, Apprentice Signalling Designer, Supply Chain Apprentice, Trainee Train Driver, Apprentice Project Manager, Trainee Train Service Manager.
You can see all the past winners here.
Arob Ali
Ben Stone
Benjamin Robbins
Beth Hardcastle
Cameron Patel
Charlie Hyde
Chloe Draper
Christopher Munday
Daniel Denholm
Edward Bell
Ellis MIlls
Ethan Hurst
Fadhil Ibrahim
Harvey Raison
Jack Rhodes
Jake Whittle
James Wilkinson
Jerzy Kyszka
Kai Hesketh
Katie Garvin
Keelie Hall
I’d like to nominate Keelie Hall for the Apprentice of the Year, recognising her exceptional passion, drive, and commitment to safety and performance in the rail industry. Following in her dad’s footsteps a driver on the East Coast Main Line for 40 years, Keelie joined LNER with a personal determination to make a meaningful difference. Growing up, she saw both the good days and the more difficult moments that came with his role, particularly around fatalities on the railway. These experiences inspired her to get involved, contribute meaningfully to railway operations, and play an active role in improving how the industry supports colleagues, families, and communities during such events. As an apprentice at LNER, Keelie hasn’t just met expectations, she’s exceeded them. She’s helped shape how safety and performance are understood across the organisation, and taken on responsibility well beyond her role level. One of her standout achievements was tackling a long-standing industry challenge: the lack of a clear, shared definition of performance. Keelie took this head-on, gathering feedback from frontline colleagues, managers, and senior leaders, including our executive team, to co-create a definition that now guides how we explain and embed performance at LNER: "Performance is how we deliver on our promise: to get customers to their destination safely, reliably, and on time. Strong performance builds trust, pride, and loyalty for our customers, our people, and the railway itself. When we perform well, we attract passengers, support communities, and strengthen the railway’s future. It shows we take ownership, deliver on our word, and learn from every challenge. Good performance isn’t just about meeting targets, it’s about making every train, every journey, and every day better. In short: performance is how we show up, build trust, and move the railway forward." She didn’t stop at words, Keelie took the next step and has developed training materials on performance, which are in the process of being embedded into the onboarding process for new recruits across LNER. Her work is helping colleagues understand their role in delivering a safe and punctual railway-and most importantly, why it matters. She’s also forged strong working relationships across LNER and with Network Rail, particularly in the Route Crime space - an area that links directly to reducing risk and impact around trespass and fatalities. Her values were also brought to life through community engagement, including her involvement in Leeds Station Safety Week. Keelie supported the delivery of simulator sessions as part of a wider event that reached almost 1,000 children with important messages about railway safety - an incredible achievement that shows her commitment to supporting the wider community and preventing harm before it happens. Alongside all of this, she’s been a powerful advocate for apprentices, speaking up for their contributions and encouraging others to step forward. Keelie’s confidence, curiosity, and emotional intelligence set her apart - not just as a future leader, but as someone already making a meaningful impact. Keelie's dedication, initiative, and the maturity she’s demonstrated throughout her apprenticeship make her an outstanding contender.
Matthew O'shea
Mia Sandham
Morgan Sidebottom
Nathan Pattinson
Ollie Marshall
Rebecca Phoenix
Rohan Mannion
Ryan Pritchard
AtkinsRéalis
Ryan Thomas
Sam Inger
AtkinsRéalis
Schea Davis
Scott Middlemiss (TRU Central Apprentice) / Project Delivery Engineering Management)
Thomas Boyle
Thomas Jackson
Toby Sinclair
This award celebrates individuals or teams in the rail industry who have made a significant contribution to charitable causes. Recognising those who have gone beyond their professional roles, it honours efforts in fundraising, volunteering, and community support. The winner exemplifies how the rail industry can be a force for positive change.
You can see all the past winners here.
Aggie Shiham
Aidan Courts
Angela McEwan
Ann Harding
Anne Hay
Charles Dickson
Chris Horn
Dave Bateson
Eve Dykstra, Station Retailer, Hightown
GTS Ambassador Team
Gemma Nicholson
Groundstaff + Team leaders + Shift managers at Basfordhall Crewe
Hazel Whitaker & Kathleen Mockett
Heathrow Express Community Team
Jacqueline Craig / George Borthwick Kat Love / Georgia Vickery
Jake Wallis
James Gossage
Jo-ann Hampton
Julie Morgan
Louise Shearing
Lucy Grieves
Mark Hardy-Johnson
Matthew Greenwood
Matthew Hall
Merseyrail & Centre 56 Running Team
Michael King
Michelle Raimondi
Paul Meenan
Robert Gemmell
Samantha Passmore
Sarah Scott & Jennifer Byrne
Sean Kennedy
Stephen Welsh
Steven Phipps
Susan Augustyniak
Tim Brawn
Timothy Mayman
Tracey Cheung
I am honoured to nominate Tracey for the Charity Award. Throughout her time at Amulet Security, she has consistently demonstrated exceptional dedication, leadership, and professionalism—both in her role and in her charitable endeavours. One of Tracey’s most significant contributions has been her work with Missing People, a charity that supports the families and friends of those who go missing during the search and beyond, while also standing up for their rights to be treated fairly and equitably. In 2025, Tracey took part in the Manchester Marathon, Newark Half Marathon, and Berlin Marathon, raising an impressive £630 to support this cause. In 2024, Tracey dedicated her efforts to The Ben Kinsella Trust, a UK charity established in memory of 16-year-old Ben Kinsella to prevent knife crime through education, campaigning, and awareness initiatives. By running in the London Marathon, Manchester events, and the Half Marathon, she successfully raised £660 to support the trust’s vital mission of making knife carrying socially unacceptable and protecting young people. In 2023, Tracey supported Oasis Community Learning, a multi-academy trust educating over 32,000 children and young people across 52 academies in England. With a vision of delivering exceptional education alongside community support, Oasis greatly benefited from Tracey’s fundraising efforts. Through her participation in the London Marathon, she raised an outstanding £2,105 to help further their impact. Tracey also extends her generosity to other organizations, such as Railway Children, a UK-based charity working with vulnerable children at risk on the streets in the UK, India, and Tanzania. In May 2025, she participated in the Yorkshire Three Peaks Challenge, raising £120, and later took part in a “Sleep Out” initiative, raising an additional £46 to support the charity’s mission. Across these initiatives, Tracey has shown an extraordinary ability to inspire collaboration, raise awareness, and drive meaningful change. Her passion and determination have not only advanced charitable causes but also left a lasting, positive impact on the wider community. Beyond her charitable work, Tracey embodies the values of integrity, teamwork, and excellence. She is a role model within Amulet Security—always willing to support colleagues, share knowledge, and create an environment where others can thrive. For these reasons, I wholeheartedly believe Tracey is a truly deserving candidate for the Charity Award, and I am proud to put forth this nomination.
Tracy Jarvis
Trevor Leonard and Johnny Jones
Young Rail Pro Team
This award recognises individuals or teams who deliver exceptional customer service within the rail industry. It celebrates those who consistently go the extra mile to enhance passenger experience, demonstrating professionalism, empathy, and a proactive approach. Whether by assisting customers during challenging situations or ensuring a smooth and enjoyable journey, nominees in this category play a vital role in fostering trust and enhancing the reputation of the rail industry.
Example job titles in this category:
Train Presentation Supervisor, Rail Coordinator, Customer Services Assistant, Oyster Helpline CSA, Training Coordinator, Administrator, Community Relations Manager, Roster Clerk, Planning Manager, Security Operations Manager, On Board Service Manager, Customer Host, Train Manager, Train Guard, Station Officer, Team Leader...
You can see all the past winners here.
Adil Lone
Aleck Heetun
Alex Powell / Shane Farrell
Alison Barker
Alison Mearns, Station Retailer, Hamilton Square
Ashnok Parmar
Cambridge Heath Team
Cambridge Station Helpdesk Team
Carlisle Support Services, Revenue Protection Officers and Chiltern Railways, Customer Service Inspectors
Carolyn Russell
Charles Dickson
Customer Relations Team
Customer Service Team
Diane Griffiths, Station Assistant, Conway Park
Donna Cruickshanks
Dorian Jacobs
Elaine Ellis, Station Retailer
Elliot Moore
GTR Rail Enforcement Officers SN/GX & TL/GN - OP HART
Gary Nester, Revenue Protection Officer
Glasgow Customer Ambassadors
Glen Bevan
Grand Central Open Access Station Coordinator Team, London Kings Cross
Hitchin Revenue Protection Team
Jacqueline McCreesh, Train Manager, Birkenhead Central TCD
Jake Wallis / James Smedley / Darren Bulled
James Mallinson
Jason Crutchley and Kevin Waterhouse
Jeron James
Johnstone Station Staff
Jonny Murphy / Fleet Performance Clerk
Joseph Sheehan
Kenny Burton, Station Duty Manager, Underground
Kris Sobis
Kwaku Sapong
Laura Holmes
Lauren Lee-Gallagher, Train Manager, Kirkdale Depot
Laurie Garrett
Linzi Corbiere
Lionel Koman
Liverpool Lime Street Station Team
Louis Scicluna
Louise Kenney
Mahbubul Alom
Mike Hampshire
Mo Uddin
Monique Pascal-Joseph
Mr Michael McDonagh
Network Rail Pensions Team
Newport Duty Managers
Nicholas Keys
Nick Floyd and Christine Hughes at Prestatyn station
Ollie Ivan
On Board Coordinators
Passenger Assistance Team
Penrith Station
Raul Breda
Samantha Hall
Shabana Haroon(Barking west ham)
Sharon Davis
Southern and Gatwick Express Amended Traincrew Planning Team
Steve Scutt
Sultan Khan
Susan Temple
TL South Management Team
TfW's Special Events Team
Thameslink Farringdon Station Team
Toni Fitzgerald
Tony Hesketh, Station Retailer, New Brighton
Tottenham Hale team
Victoria accessibility team (ATV)
This award recognises individuals or teams dedicated to fostering equality, diversity, and inclusion within the railway industry. It celebrates those who have made a tangible impact by championing diversity, challenging bias, and ensuring equal opportunities for all. Nominees may include leaders, teams, or advocates who have implemented initiatives that promote inclusivity and create a more equitable rail industry.
Example job titles in this category:
EDI, Advocate, Culture and Engagement Business Partner, Equality, Diversity and Inclusion Advisor, Diversity and Inclusion Lead, Equality Specialist...
You can see all the past winners here.
Affinity Network Group
Amy Clare
Annabel Allen
Armed Forces Employee Network (Patrick Hodgson, Geraint Bartie, Rob Brown)
BTTC EDI Team
Beyond Barriers - a social mobility network for the railways
Boris Howell
Charlie Smith
Charlotte Amoss
Charlotte Briers
Christina Haughton
Clare Caddick
Daniel Sheahan
David Thompson
Dawn Lindop
Devon Johnson
Diana Davies
GWR REACH Network Carnival train project team
Hema Patel
Hereford Off Track Team
Hull Trains Team - All Colleagues
Ibtisam Saeed
James Gossage
Kaseya Chisala
Lee Ivor-Smith
Lucas Butler
ManKind - LNER's network for men
Marc Farnell
Michael Nutman
Niambie Harris
Rachael Kearns
Raye Fullard
Rena Heyes
TfW's EDI Team
The Greatest Gathering Pride Parade
Tracey Barber
Trevor Boyd, Alan Daly, Alan Davies, Sian Hawkins, Simon Peacock - Team
VIkash Patel
Women Connecting for Success - Lisa Lewis, Sally Oulton & Jess Dorney
Zoey Hudson
This award recognises outstanding recent graduates who have completed a graduate program and are already making significant contributions to the rail industry. The judges will be looking for individuals who embody passion, creativity, and leadership, and demonstrate exceptional talent and innovation.
Example job titles in this category...
Graduate Engineer, Graduate Project Manager, Graduate Electrical Engineer....
You can see all the past winners here.
Alex Gerhard
Ashim Sundas / Fleet Engineering Department
Benjamin Roberts
Dylan Gosling
Hana Muddassir
Hannah Schumacker
Kai Hsiang-Huang - Euston station
Oliver Ensor
Ollie Marshall
Rekha Sarwara
Schea Davis
Sienna Lakin
Will Bell
William Talbot
Yasha Siddiqui
This award recognises individuals or teams who have made a significant impact on the health and wellbeing of rail industry staff. Whether through mental health initiatives, workplace wellness programs, or proactive safety measures, nominees will have demonstrated a strong commitment to supporting their colleagues. Judges will be looking for those who champion a positive work culture and make a lasting difference in workforce wellbeing.
Example job titles in this category:
Health & Wellbeing Promotions Manager, Health and Wellbeing Partner, Mental health advocate, Incident Care Team Voluntary, Occupational Health technician...
You can see all the past winners here.
Aaron Killworth-Jukes
Aimee Smith
Alex Norris
Andrew Goodier
Anglia Incident Care Team
BeWell Champions
Chris Trotter
Colleen Johnston
Geoff Steere, Phil O'Hara, Matt Toms, Ash Elford, James Moore, Chris Henley
Gurpreet Kaur
Jeremy Brock
Kelly Burton
Lisa Dalessandro
Lorna Hadley
Louise McKee
Louise Williams
Lucy Shephard and Lee Bladen
Mark McSweeney
Matthew Pye
Mental Health First Aid team
Michael Davern
Monique Pascal-Joseph
Murphy Health & Wellbeing Team
Neil Wilson
Olivia Wall
Paul Barkway
Paul Inglis
People First Health & Wellbeing Team
Sean Rainey
Sheree Whetren
Sheree is an inspiring force for good across the railway, exemplifying dedication, compassion, and leadership in the fields of health, wellbeing, and community engagement. A passionate advocate for safety and mental health, Sheree’s work has made a lasting difference to thousands of colleagues and members of the public. Her leadership in the rollout of AEDs (automated external defibrillators) at SWR is a prime example of her proactive spirit. Recognising that many staff felt anxious about responding in emergencies, she completed formal training and created an internal programme to empower colleagues — delivering AED and CPR education to over 1,500 individuals, including station volunteer adopters and senior leaders. She sourced funding for equipment from different departments and built the initiative from scratch, ensuring access and confidence were at the heart of her approach. Sheree extends her impact beyond the railway by collaborating with The Alex Wardle Foundation to raise awareness of Sudden Arrhyth Death Syndrome (SADS). At local events, she speaks to the public and demonstrates AED and CPR usage, ensuring that life-saving knowledge reaches people of all ages.
Stephanie Hughes
Stephen Hannon
Tahir Ayub
Tracy Jarvis
Trevor Boyd , Alan Daly , Alan Davies, Sian Hawkins, Simon Peacock- Team
Wayne Sandham
This award celebrates outstanding contributions by HR and recruitment professionals in the rail industry. Recognising those who attract, develop, and retain top talent, it honours innovative strategies in talent acquisition, employee development, diversity and inclusion, and workplace wellbeing. Judges will be looking for nominees who have implemented impactful initiatives that create a supportive, inclusive, and thriving work environment.
Example job titles in this category are:
Recruiter, Recruitment Consultant, HR Manager, HR Consultant, HR Assistant, Talent Acquisition, Personnel Manager, Employee Relations, Recruiting Manager, Staffing Resources, Employer Brand Manager, Sourcer, Resourcing, Human Resource...
You can see all the past winners here.
Andrew Pitt
Capability and Skills Development Team
Dan Crossley
Deborah Birch - Head of Human Resources
Ema Stephen
GBRTT HR & Resourcing Team
GWR Driver Training and Development
Lindsay Gauntlett - People & Culture Manager
Mary Machado
Merseyrail Culture Change Makers
Network Rail Leadership and Personal Development Team
Peer Trainer Group
Rail Capability Development Team
ScotRail's Recruitment Team
Young Rail Professionals Team
This award celebrates individuals or teams who have introduced groundbreaking innovations or technological advancements in the rail industry. Judges will be looking for initiatives that have improved performance, safety, efficiency, sustainability, or customer experience. Whether in digital signalling, infrastructure, rolling stock, or passenger services, nominees will have demonstrated creativity and impact through their innovations.
You can see all the past winners here.
Alex Foster
Alexandre Betis and His Team
Alex and our team at The Signalling Company have received ETCS Certification for the industry's first TRULY software-defined on-board safety platform. The platform has been developed and certified in less than 6 years with less than 60 staff which, based on independent feedback, we believe is an industry record. The platform is currently in commercial operation on the Lineas HLD77 fleet. Using common off-the-shelf hardware, it is the first safety platform to completely decouple ETCS and National Class B safety applications from the underlying hardware, making it obsolescence proof. This factor combined with the platform's tiny installation footprint means it optimizes energy consumption, installation material, weight, and payload space, and in doing so dramatically improves the financial performance of rail vehicles over their entire operation life. Alex and his team have remained steadfast in the face of what the safety industry considers the ultimate challenge - developing and certifying an ETCS system. Software-defined safety was a vison that all but TSCs founders seemed to believe was possible. It is no longer a vision, it is here, it is now and it is real. The company's ETCS Certification publicly announced on the 24th Sept at the Trako event in Gdansk, Poland. It is currently available on the ERADIS site.
Ameet Masania and the Central Rail Systems Alliance Innovation Team
CheckPoint (RSI & PMO: Alan Mason, Ian Ward, Andy Gordon, Eva Sackx Liam McBride, Antony Jackson)
Chris Jackson and John Bush
Data Product: Live Train Formations & Capacities on Rail Data Marketplace
David Markwell
Fergal Malone
Graeme Roberts
Harrison Currill
John McCaffrey
Lydia Fairman National Workforce Planning team
Muhammed Momodu
Nathan Sealy
Neil Yarwood
Network Rail's Leadership & Personal Development Team
PACE project framework digital tools and resources team
Paul Meenan
Paul Pritchard & TfW's Safety Training Team
Project Pluto Programme Team
Quattro Engineering Team
RailSat Project Team
Richard Denney
Safety Event System Project Team
Sean Oreilly
Sicut Team
Simon Watts
Southern Safer Isolations
TfW's Commercial Training Team - Virtual Reality Training for Train Managers
TfW's PAYG Project Team
Tim Leach
Track Buckle Monitoring Research & Development Project Team
UK Battery Project Team
Ultrasonic Contact Wire Inspection Research & Development Project Team
insight Optimal Adoption Areas Team
This award celebrates individuals or teams that have demonstrated an outstanding commitment to developing talent within the rail industry. Recognising initiatives that enhance skills, knowledge, and career progression, it honours those who invest in training, mentoring, apprenticeships, and professional growth. Judges will be looking for innovative programs that empower employees and contribute to a highly skilled workforce.
Abdul Rehman Savant CEng MIET
Apprenticeship Team
Benjamin Shaw
CEX learning and development trainers
Cath Rushby
Chris Davey
Christopher Duke
Customer Experience Training Team
David Craigie
David Joyce
EMR's Apprenticeship Coach Team
East Coast College Engineering Bootcamp
Education & Skills
Emma Cook
Emma Lowe
Freightliner Training Team
GTR Apprenticeship Team
GWR Driver Training and Development
Izzy White
Jack Gookey
John Smith
Jordan Lock
Learning and Development team Wales & Western
Mark & Natalie - Leading With...
Michael Hawksworth
Michael Walker
Mohammed Al-Sharif
Network Rail Apprenticeships and Industry Development Team
Network Rail Change and Adoption, Digital Transformation Training Team
Network Rail Leadership and Personal Development Team
PM Training and Assessing Team
Peer Trainer Group
QTS Rail Skills Academy team
Rail Capability Development Team
Robert Mickleburgh
Samaritans Trainers - Chris Berriman and Jason Alexandre
Southern and Gatwick Express Driver Instructor Development team
Steffi Gilles
Systems and Capability team - Lindsay Stronge and Holly Teschner
TfW Commercial Operations Training Team
TfW's Commercial Training Team - Virtual Reality Training for Train Managers
The Finance Strategy & Development team
Tim Ward
Tracey Bezuidenhout
Tracey Cheung
Trevor Boyd & Team
Untapped Talent Program (Nishalini Sookun, Allan Morling, Oli Gant, Kathleen King, Kate Marjoribanks)
Victoria O'Reilly
Young Rail Professionals Team
c2c Learning & Development Team
This prestigious award honours individuals who have demonstrated extraordinary courage and quick thinking in saving lives or preventing serious harm within the rail industry. Whether responding to an emergency or taking proactive steps to prevent a tragedy, nominees will have shown exceptional dedication to the safety and well-being of passengers, colleagues, and the public. This award celebrates the heroes of the railway who exemplify bravery, responsibility, and resilience.
Example job titles in this category:
Everyone!
You can see all the past winners here.
Abdirahman Warfa
Abdul Ali
Adnan Yaseen - Trespass & Welfare Officer
Adrian Bolt, Adrian Jones & Christopher Green
Alfred Opoku
Amardeep Singh
Angela Pepper, Charlotte Colquitt, Kayleigh Old, Maggie Bruton
Annabelle Marks
Arfath Rahman / Germel Panton / Nickolas Vrinceanu
Asad Mahmood
Brian Paynter
Bridget Nolan/ Tina Towner
Chesterfield Customer Service Officers
Chris Bray
Chukwuemeka Solomon
Craig Shucksmith
Daniel Cook
Daniel Ibe
Daniel Udoakah
David Holmes, Station Assistant, Liverpool South Parkway
Dnelle Stoute
Don Bohara
Dorian Jacobs
Doris Asiamah
Dorothy Omovbude
Douglas Bayley
Friday Ashwobie
GA ASB Norwich team - Tony Hall & Samuel Nelson
Gary Chambers
George Ampadu
Henry Emekwe
Hugh Irvine
Jeffrey Tickner and Martin Pritchett
Jim Newman and Nick Wood
Joseph Merrell and Rebecca Wright
Karl Buckton-Nicolas & Simon Firth
Kathryn Grantham
Kevin Rosevear
Lamin Jawara and Albert Eijimofor
Lamri Belhadi
Leighton Stinchcomb, Train Manager, Kirkdale Train Crew Depot
Luke Andrews
Lydia Sheppard
Margaret Deeney
Mark Murphy
Matthew Bryant
Matthew Leburn
Michael Wilton, Station Assistant, Liverpool Central
Michael Winthrop and Matthew Blair - Carlisle Permanent Way
Mike Baker
Mohammed Hussain
Mohammed Khurram Siddique
Monique Pascal-Joseph
Morton Carroll / Kerry Bainton
Muhammad Uzair - Trespass & Welfare Officer
Nathan Jones, Operational Competence Manager and Katy Taylor, Onboard Manager
PC Craig Jackson and PC Rachel Webb
PC Katrina Martin
Perry Newman - GA ASB officer
Rabbi Uddin
Rhianna Harrison-Yates
Richard Jones
Rowena Cowdray-Sinha
SPI Night Team - Hamza Khan & Omaree Gray
Serrano Safeguarding Officers
Shannon Sperke
Simon Bates
St Pancras Day team
Stanford-le-Hope station team
Stephen Anslow
Steven Jones / Daniel Edwards
Stewart Boyd, Station Retailer, Hoylake
Stuart Young and Iain Perry
Tavara Barhuti
The Redcar Level Crossing Incident - Lessons Learnt Video
I am proud to nominate the team for their outstanding cross-industry safety learning initiative following a serious operational incident in May 2024. A train was authorised past a signal at danger while the Redcar level crossing remained open to road traffic, resulting in a collision with a car. Thankfully, only minor injuries were sustained, but the potential for a far more catastrophic outcome was clear. During the investigation, it became evident that this incident held powerful learning opportunities for the wider rail industry. One of our objectives within the North & East ORA team’s safety forum with Northern was to produce a joint lessons learnt video that could be shared industry-wide. Steph worked closely with Sam McCaffery (Senior Communications Manager), who engaged the national film team led by Alex Green, including Joseph Zafar, Amy Woodall, and Ellie Miller. Steph, Sam, Matt Foote, and Stephen Hargreaves (Northern) shaped the brief ensuring the key learning points were clear, impactful, and relevant. The film team then worked from this to brilliantly bring the story to life in a thrilling and visually engaging way. Northern also provided cab footage of the incident, which added authenticity and gravity to the final product. The group’s ability to collaborate across multiple teams and keep the project aligned with its safety objectives was exceptional. They ensured that the voices of those directly involved in the incident Signaller Lennon Tambula, Driver Andrew MacDonnell, and LOM Bronwyn Hodgson were respectfully and powerfully represented. Their courage in sharing their experiences was supported by Claire Hiley, Lennon’s mental health first aider, whose care was vital to his participation. The video delivers four key learning points: 1. Take your time when making safety-critical decisions—remember Take 5 and Stop, Think, Act. 2. Ensure clarity in safety-critical communications—be Accurate, Brief, Clear, and Professional. 3. Use all available tools—route cards, rule book knowledge, and local instructions. 4. Work together—safety is a shared responsibility across the railway. The team championed a peer-to-peer learning approach, ensuring the video featured frontline staff to make the content relatable and impactful. This decision has made the video a powerful tool for safety briefs and training sessions across the industry.
The video has been circulated with an overwhelmingly positive response with recipients grateful for the opportunity to learn and admiration for the courage of those involved to come forward and share their story. It will be included in the signallers development days nationally across Network Rail and driver training materials at Northern and other TOC and FOCs plus RSSB.
This project is a shining example of collaboration across: North & East ORA team; North & East Local Operations team; North & East Communications team; National Film team; and Northern. Their dedication, empathy, and professionalism ensured that this video not only educates but also honours the experiences of those involved. The group’s work has helped drive home the serious consequences of our actions at work and the importance of learning from incidents to prevent future harm.
Toby Prescott
Tom Kendall
Tony Jackson / Network Rail Wessex - Senior Network Delivery Manager
Tracey Perryman & Dimitri Jerdev
William Hastings
This prestigious award honours an individual who has dedicated their career to the rail industry, leaving a lasting impact through their contributions. Whether through pioneering projects, safety improvements, or shaping the industry’s future, the recipient embodies excellence, dedication, and service. This award celebrates a career of remarkable achievements that have influenced colleagues, passengers, and the wider rail community.
Example job titles in this category:
Everyone!
You can see all the past winners here.
Alan Neville
Alison Smith
Alison Thompson
Amardeep Singh
Bob Davies
Bonnie Price
Chris Chatfield
Darren Ward
Dave Edwards
David Tunley
Denise Bloom
Ian Moore
Jim Greaves
John Brown
Kathryn Lancaster
Keith Jipps
Louise Rutherford
Michael Charles Westoby
Michelle Burningham
Mr Alan 'Ernie' Wise
Nigel Keightley
Paul Brewer
Peter Craggs
Robert Hayward
Roger Barber
Roger Squance
Ronnie Geddes
Roy Anderson
Shammy Rahman
Steve Jacobs
Steve Wardle
Tim Shoveller
Trudi Adams
Zoe Vale
This award recognises individuals or teams who have delivered large railway projects exceeding £5 million in value. Judges will be looking for excellence in planning, execution, innovation, and teamwork, celebrating those whose efforts have led to transformational changes in rail infrastructure, operations, or services.
Annek Panesar
Beaulieu Park station team
CP7 Clifton Rail Bridge Project
Capital Delivery Programmes North & East (Magna Tram Train New Station) Project Team
Civils Renewals Team Eastern Region Capital Programmes
Construction Services Western Track , Jason Pankhurst
Diamond Rail Services and Hitachi
EIS-G
Eastern Routes Capital Programmes (North & East)
FERRYBRIDGE TO GOOLE RE-SIGNALLING TEAM
Fitzgerald Plant Team
Freightliner Gemini Project Team
Hitachi 4LM Test & Commissioning Team
Julie Williams
Merseyrail Sandhills Station Crowd Management Zone and New Bridge Project Team
Metro Delivery Unit - PM&C Team
Railway 200 'Inspiration' Train Project Team
Telent Project Team - Metrolink Communication Network
Vertiv Team
Victoria Phase 4
Westbury South renewal team at SRSA
This award celebrates individuals or teams who have successfully delivered projects within the rail industry, with a total value under £5 million. Judges will be looking for excellence in planning, execution, innovation, and teamwork, celebrating those whose efforts have led to transformational changes in rail infrastructure, operations, or services.
Charleston Drainage Syphon Renewal
Depot Upgrades Programme Team
Engineering Sales Suppression (ESS) Team
Facilities Team
GB Railfreight: Belmond Britannic Explorer
GTR Infrastructure Project Team
GWR Somerset Alliance, Dwain White, Paul Cadwallader, Louise Lucas.
George Barratt
IT Mobile Team
James Allman-Wright
Jane White (Customer Experience Training Team) Pam Byrne (Retail Team), Jacqui Bennett (Retail Team) Peter England (Audit Team) Michelle Trevena (Learn Team) Barbara Harahwa (Learn Team) Cintia Menezes (L&D Admin) Kerryn Howard (L&D Admin)
Jean Meredith
Jenny Dempsey
Josh Bliszko / Wales & Borders Timetable Taskforce
Keeping Trains Safely Moving
Laura Quinn
Merseyrail, Morgan Sindall and Network Rail, Liverpool City Region Combined Authority - Getting Sandhills Station Matchday Ready!
MySafety
North London Railway - Service Delivery Centre
The Upminster North London Line Service Delivery Centre (SDC) has demonstrated exceptional dedication, resilience, and performance over the past year, making them a standout candidate for this award. A collaborative project between Network Rail and Arriva Rail London, having both Network Rail signallers and Arriva Rail London controllers together on an operating floor leading the way in true collaborative working. A real 'one team' ethos. Operating in one of the most complex and high-density rail environments in the UK, the Upminster SDC has delivered outstanding operational results while maintaining a strong focus on safety, performance, and passenger experience. Their commitment to collaborative working, both internally and with stakeholders such as Network Rail, Arriva Rail London, and freight operators, has been a driving force behind their success. Despite ongoing challenges including infrastructure constraints, resource pressures, and extreme weather incidents, the team has delivered: • Consistently high service performance, with T-3 and Right Time targets regularly exceeded. • Rapid response to incidents, minimizing disruption and ensuring swift recovery through coordinated and calm action. • Strong safety culture, with proactive hazard reporting and close attention to both staff and passenger welfare. • Innovative Train Service Management ensuring efficient coverage without compromising operational performance. • Exceptional teamwork, fostering a positive working environment and a “one team” ethos across shifts. What truly sets the Upminster SDC apart is their professionalism and adaptability. The team doesn't just respond to challenges — they anticipate them. Their ability to stay ahead of issues, maintain clear communication, and deliver results makes them an invaluable part of the North London Line’s success. The SDC since its launch on Sunday 4th May 2025 has also played a pivotal role contributing operational expertise to ensure smooth transitions with minimal passenger impact. Their input has not only helped shape a more reliable service but has also built strong partnerships across the wider industry. For their unwavering commitment to excellence and improvement, operational leadership, and exemplary cross company teamwork, the Upminster North London Line Service Delivery Centre deserves to be recognised as one of the rail industry’s finest teams.
"Over 33 months, delivery in May 2025, Arriva Rail London and Network Rail together carried out a one of a kind industry transformation. This included changing the roles of every Controller within Arriva Rail London's control, through negotiation with trade union colleagues. 16 additional controllers were recruited by ARL and 6 by Network Rail, introducing 5 new roles across all different levels of the Control team, giving 22 existing controllers the opportunity to take on promotional roles. Once the mammoth exercise of carrying out individual consultations and then recruitment exercises for all these roles was carried out, training had to start. This led to the undertaking of the biggest training exercise within the railway control space, of a total of 20,000 hours of training, creating new training programmes and competency models, as well as stepping up new assessors. The Service Delivery Centre at Upminster has been the jewel in the crown of transformation, seeing Network Rail and ARL colleagues working closely together to provide faster response to disruptive incidents that happen on the Mildmay and Suffragette lines, two of ARLs busiest lines. In the mix of achieving all of that, the team have also delivered new telephony systems, a new crew and logging system within ARL Control, as well as writing two operating manuals, to provide clear guidance across any of the industry that interact with ARL about how they will manage incidents."
"The joint NR and ARL team worked tirelessly to deliver the new North London Railway Service Delivery Centre (NLR SDC), the first integrated Track and Train operating model of its kind, at Upminster IECC. The team worked tirelessly over several years in transforming how we deliver integrated operations across the London Overground Mildmay Line (formerly known as the North London Line), one of the most complex and saturated line of route across the country, that interfaces multiple NR routes and delivers a high-intensity metro style service for LO passengers, as well as serving as a major freight route across London. The project saw the relocation of x3 critical ARL Controller roles from their HQ at Palestra, to be co-located with NR colleagues at Upminster including signallers and a newly introduced Service Delivery Supervisor (SDS). This involved a range of physical works to ensure the full integration of cross-industry systems, as well as a significant people consultation process to support the relocation of ARL colleagues to the NR site, as well as the introduction of the new SDS role. The team spent hundreds of hours process mapping to develop the new operating model and ways of working, including development of a new Joint Operating Manual that standardises our passenger and freight operations across this critical line of route. There was also a great deal of business change and readiness activity to undertake in advance of go-live, to ensure all parties were ready for this significant change from May this year. The new SDC has been live for just over 4 months and despite the number of incidents on this challenging line of route increasing Year on Year, performance has already started to improve. The Mildmay Line industry-wide signalling, control and response teams are now under the direction of the newly introduced NR SDS on each shift, which has greatly reduced the number of different parties involved in decision-making and supported the streamlining of more efficient incident management and service recovery processes. This centralised decision-making is also benefiting our freight customers and ensures each shift is considering the system-wide industry performance impact of strategic and tactical decisions taken in delivering operations on this politically important line of route."
Not Worth the Gamble
Safety Event System Project Team
TfW's Class 230 Reengineering Project Team
TfW's On-Board Catering Team
TfW's PAYG Project Team
The Greatest Gathering
The Greatest Gathering (1-3 August 2025) was a landmark celebration held at Alstom’s Derby Litchurch Lane Works, marking 200 years since the birth of the modern railway. For three days, the UK’s largest and oldest operating train factory transformed into a family-friendly festival site, welcoming over 40,000 visitors. The event presented the world’s largest-ever gathering of historic and modern rail vehicles, including steam engines Locomotion No. 1, Furness Railway No. 20 and Flying Scotsman, alongside cutting-edge rolling stock built in Derby today. It also marked the first time in almost 50 years that the UK’s largest train factory had opened its doors to the public.
Organised entirely in-house by a small team working alongside their day jobs, the execution of the event was supported across the three days by over 350 Alstom volunteers and several hundred more from the wider industry and heritage sector.
In addition to the exhibits, there was a whole host of other events and activities that took place across the 90-acre site, including immersive science, technology, engineering and maths (STEM) activities for youngsters, rides behind steam, diesel and electric-hauled trains of various gauges, and talks from industry experts in the purpose-built Mobility Theatre. The event drew national and international media attention, reaching a combined audience of over 12 billion from almost 500 outlets in 23 countries.
Praised for its scale, organisation and inclusivity, The Greatest Gathering united the rail industry and public in a celebration of heritage, innovation and future possibilities. As part of the broader Railway 200 festivities, it stands as a defining moment in British history and also showcased the 'railway family' at its best. Furthermore, the sold-out event raised over £60,000 for Railway 200's charity partners (Alzheimer's Research UK, Railway Benefit Fund, Railway Children, Railway Mission and Transport Benevolent Fund).
What further set it apart to similar events was its emotional depth and community spirit. The Greatest Gathering brought together people from all background – from senior industry leaders to families living close to the factory – all linked by one thing; a love of the railways. Organisers aimed for the event to be as welcoming and inclusive as possible, highlighted by the fact that it also featured the world’s first Pride parade on a train. In addition, fairground attractions, street food vendors and live music performances took place across the three days, further adding to the festival feel.
As the flagship of the national Railway 200 programme, The Greatest Gathering united history, innovation and storytelling – transforming a working rail site into a living celebration of the past, present and future of mobility.
Watch a highlights reel from the event here: https://youtu.be/ZMMo5jdadFY
"The delivery of The Greatest Gathering – the flagship Railway 200 event – stands as a testament to the power of collaboration. Over three extraordinary days at Alstom’s Litchurch Lane Works in Derby, the event brought together more than 140 iconic rail vehicles, welcomed over 40,000 visitors, and showcased the past, present and future of our railways on a scale never seen before. None of this would have been possible without the collective passion, expertise and determination of the organising team.
The spark came from James Dobson and Jonathan “Gus” Dunster, whose vision for a truly unforgettable gathering of railway heritage and innovation ignited the project. As seasoned operations specialists, they not only conceived the ambition but also managed the intricate planning behind mainline railway exhibits. From negotiating asset release to compatibility and scheduling, they ensured locomotives and rolling stock from across the country came together safely and seamlessly.
To bring this vision to life required expert event leadership, provided by Kathryn Lancaster whose 36 years at Litchurch Lane proved to be key. She oversaw logistics, infrastructure and stakeholder engagement, ensuring the site could welcome tens of thousands while celebrating its train-building heritage.
Ben Goodwin, Alstom’s Communications Director, led the event’s public face, shaping the visitor experience, storytelling and media engagement. His communications strategy secured international media attention, inspired future rail professionals, and ensured the event resonated far beyond Derby.
Alongside them, Richard Stanton applied his meticulous planning skills to curate the exhibition spaces, ensuring every part of the site offered visitors something compelling, interactive and memorable, from trade stands to model railways.
Simon Turner gave the event its digital voice, managing social media, merchandise and the website, to connect thousands of enthusiasts and create a strong sense of engagement before, during and after the event.
Visitor safety and experience were considered by Andy Doyle, who worked closely with East Midlands Railway and other operators to model travel demand, identify safe routes, and ensure that thousands could attend the event by rail.
Meanwhile, Jason Nash provided the steady hand of project management, keeping the team on track. His railway operations background meant he could also liaise effectively with Network Rail on vehicle movements into the site, a critical element of the plan.
Together, this team, alongside hundreds of volunteers and colleagues from Litchurch Lane and wider industry, achieved something unprecedented. They transformed a live manufacturing site into the world’s largest-ever rail festival, balancing heritage with innovation, safety with spectacle, and complexity with visitor delight.
The legacy of The Greatest Gathering extends far beyond its three days. It inspired a new generation of rail professionals and reinforced the railway’s place at the heart of communities. Profits supported partner charities, while initiatives such as the world’s first Pride parade on a train underlined the event’s inclusive spirit.
This was rail ambassadorship at its finest. The team exemplified collaboration, professionalism and passion, creating a record-breaking celebration that honoured 200 years of the railway, energised today’s industry, and will inspire generations to come."
The Mor Brook landslip team
Vertiv Team
Vertiv Team
Works Delivery Track & Signalling Teams Liverpool
This award honours an individual who has demonstrated an unwavering commitment to promoting and advancing the rail industry. Established in memory of Tom O’Connor, the founder of Rail Media and the RailStaff Awards, it celebrates those who champion the industry, inspire others, and drive positive change through advocacy and leadership.
Example job titles in this category:
Everyone!
You can see all the past winners here.
Abu Siddeeq
Angela Jarvis, Finance Assistant, Rail House
Ben Goodwin
Bessie Matthews
Camille Parchment
Douglas Thomson
Ellen Fay, Senior Revenue Analyst, Rail House
Gajendiran Mani
Gregory March
Jack O brian
Jenny Saunders
Jon Bradley
Jonathan 'Gus' Dunster
Kathleen Martin
Laertis Sherman
Lewis Stewart Bunch
Marc Webber
Maro Sakpere
Marta Berryman
Martin Howard
Mel Clarke
Michelle Daines
Mullai Sathiyanarayanan
Nathan Lawson
Nathan Whitington
Nathaniel Arthur
Paula Aldridge
Sheree Whetren
Sophie Green
Sophie Nugent
Tim Brawn
Tracey Barber
This award recognises an exceptional engineer whose expertise, innovation, and problem-solving skills have significantly contributed to the rail industry. Whether in design, maintenance, safety, or project delivery, nominees will have demonstrated technical excellence and a commitment to improving rail infrastructure and services. Judges will be looking for individuals who showcase leadership, creativity, and a passion for advancing railway engineering.
Example job titles in this category:
Lead Fitter, Pway Designer, Fleet Engineer, BSL Signalling Engineer, Signaller, Structure Examiner, Engineering Contracts Director , Senior Surveyor, Senior Project Engineer, Technical Engineer, Construction Management, Chief S&T Engineer, ATME...
You can see all the past winners here.
Alan Anderson
Antony Bartlam
Bartosz Gapsa
Dan McDonnell
David Jones
David Silman
Desmond Cardoso
Douglas Shields
Erik Bates
Harry Williams
Ian Croft
Jack Lyons
Lee Dukes
Liam Ody
Luke Marsland
Luke Swain
Mark Walsh
Martin Sheppard
Mohammed Al-Sharif
Nigel Taylor
Phil Doughty
Robbie Mecrow
Route Infrastructure Engineering Team - West Coast South Route
Sandro Sammarco
This award recognises an outstanding manager who demonstrates exceptional leadership, professionalism, and dedication to their team. The ideal nominee goes beyond expectations to support their colleagues, improve performance, and drive excellence in the rail industry.
Example job titles for this category:
Duty Engineering Manager, Section Supervisor, Programme Manager, Customer Service Manager, Area Manager, Station Manager, Train Driver Manager, Retail Audit Manager, Senior Engineering Manager, Customer Delivery Manager...
You can see all the past winners here.
Adam Hopkins
Adam Morton
Agneszka Jagiello
Alan Field
Alex Cooke
Anne Taylor
Barry Edwards
Brinsley Gordon
Catherine Kirkland
Cesar Palencia
Chris Whetren
Claire Tustian
Cynthia Kpebi
Daniel Colley
Dawn Boatswain
Elizabeth Graham
Elizabeth Hardman
Haashim Shakeel
Hannah Lindsay
Ian Mundy
Jan Cassidy, Driver Team Manager, Southport Train Crew Depot
Jane Arnell
Jeff Higham, Station Manager, Wirral
Jenny Dempsey
Jodie Slater
Jordan lock
Jyoti Chander
Karen Chiles
Karen Gregson
Karl Hatala
Karolina Simpson
Kim Hawkins
Lee Cruickshank, Station Duty Manager
Lisa Dalessandro
Lucy Wedley
Malcolm Cotter
Mark Briers
Mark Dunn
Mary Mcnamara
Matt Gormer
Matt Swancott
Matthew Greenwood
Maureen Davidson
Michael Kempster
Michael Leadbetter
Nadia Paul
Nathan Sobers
Paul Hackett
Peter Finch
Phil Sargeant
Przemek Latsun
ROBERT LITTLETON
Richard Jones
Richard Tandy
Ryan Still
Sam Wall
Samantha Dobson
Sean Oreilly
Sheree Whetren
Simi Tinubu
Sonia Hampson
Sonia Hampson, Station Manager
Steven Milne
Stu Vinten
Tim Jackson
Trevor Leonard
Trudy Habgood
Vikash Patel
Walid Basma
Yolande Collins
This award recognises individuals or teams working in railway depots who go above and beyond in maintaining, operating, and managing rolling stock, freight services, and depot operations. It celebrates those who ensure trains are safe, reliable, and ready for service, keeping the rail network running efficiently. Nominees may include engineers, technicians, freight coordinators, depot managers, or any team member whose dedication, problem-solving skills, and teamwork contribute to the seamless functioning of rail services.
Example job titles in this category:
Section Planner, Operations Supervisor, Regional Support Assistants, Maintenance Delivery Team, Resource Planner, Train Presentation Supervisor, Production Manager, Freight Manager, Depot Manager, Shunter, Freight Forwarder, Rolling Stock Field Engineer, Rolling Stock Approvals, Electrical Engineer - Rolling Stock, Fleet Performance, Field Maintenance, Signaller..
You can see all the past winners here.
Allerton TCC Depot Driver and Movements Team
Andrew Marshall
Andy Booth, Driver, Southport TCD
Andy Turton
Antony Keen
Birkenhead Central Depot Crossover Drivers
Carstairs Track Team
Central Rail System Alliance Eastern S&T Team
Cheryl King
Dai Robinson
Dan McMinn, Customer Information Officer, MEC, Sandhills
Darren Brecknell
David Cross, Driver, Birkenhead TCD
Freightliner Cardiff Team
Freightliner Cardiff Team
GNTL Shunting Team
Geoff Cook, OBC, Liverpool Central
Hannah Butler
Ian Johnson
International Women's Day Freight Train
Jack Farley
Jodie Lund, Katherine Braybrook, Rebecca Jacobs
Josh Jenson, Train Manager, Southport Depot
Louise Rushan, Traincrew Supervisor, Birkenhead Central TCD
Peter McNulty & Tom Williams
Philip Lawrence, Train Driver, Kirkdale
Prosecutions team
Sab Oueslati, Train Manager, Birkenhead Central Depot
Scott Rankin
St Albans Driver Instructors
Technical Support Engineers (South - Ilford Depot)
Tony Swan
Walter Wright
This award honours an individual or team who has demonstrated an exceptional commitment to safety within the rail industry. Whether through innovative safety initiatives, maintaining high safety standards, or fostering a culture of risk awareness, nominees will have played a pivotal role in protecting passengers, colleagues, and the public. Judges will be looking for those who lead by example and actively contribute to making rail operations safer for all.
Example job titles for this category:
Signalling, Signaller, HSQE Advisor, Operations Standards Manager, HSEA Manager, Possession & Rimini Planner, Safety and Compliance Controller, COSS, Training Specialist, Infrastructure Maintainer, Maintenance Workforce Safety Advisor, Workforce Health Safety & Environment Advisor, Incident Response, Competence Manager, Transport Police, SQE Advisor...
You can see all the past winners here.
Alstom RSC EHS Team
Astrit Ibrahimi
Brad Pye
Callum Howle and Amy James
Carlisle Support Services, Railway Security Officers for West Midlands Trains
Carys Thomas, GWR & Severnside Community Rail Partnership
Carys has consistently demonstrated an outstanding commitment to safety within the rail industry, far beyond the responsibilities of her role as Safety Audit Manager. Not only does she support her stakeholders in managing risk and safety compliance with diligence and professionalism, but she also dedicates hundreds of hours of personal time to advancing rail safety for passengers, colleagues, and the wider public. Her commitment extends across the Great Western Railway (GWR) network and beyond, offering support to other operators including Avanti West Coast Railway and Transport for Wales. This collaborative approach reflects her belief that safety must be consistent across the industry and her willingness to contribute wherever she can add value. In 2024, launched Rupee and Sushi Travel by Train, a bilingual safety and accessibility book distributed free of charge. Aimed at individuals of all ages, the book helps people travel with confidence while embedding vital safety messages in an approachable and accessible way. Building on this success, she has since created, developed and with the support of Severnside Community Rail Partnership launched Journey Safe: Making Positive Choices, an educational board game designed to help children and young people understand safe and unsafe behaviours. Using national accident and incident data, the game makes learning both relevant and enjoyable. The board game, together with its accompanying behaviour cards, has been widely praised for creating a safe and non-threatening environment where students, including those in SEND and mainstream schools, can engage with safety discussions in a fun, interactive manner. By blending illustrations, scenarios, and facilitator prompts, these resources encourage reflection on positive and negative behaviours while ensuring that even complex safety messages are delivered in a way that is memorable, inclusive, and engaging. This approach has made safety education more approachable for children, young people with additional needs, and vulnerable groups such as those with dementia, who benefit from continuity and visual recall. Carys also created Safety Snippets, a series of short safety videos filmed, produced, and published in both English and Welsh. Released weekly on social media, these videos cover key safety and accessibility themes in a relatable and accessible format. To date, she has produced over 70 videos, with a further 34 planned, many of which have been adopted by schools and community groups as pre-learning materials for rail trips and as reinforcement tools following “Try a Train” sessions. Through her creativity and innovation, Carys has transformed how safety is taught and understood—making it accessible, engaging, and fun, rather than intimidating. By creating resources that allow people of all abilities and backgrounds to interact with safety in a positive way, she has ensured that these lessons resonate long after the activity ends. Carys leads by example, championing safety as a shared responsibility. Her selfless dedication, innovative approach, and ability to inspire others make her an exceptional candidate for this award. She has played a pivotal role in protecting passengers, colleagues, and the public, while setting a standard for safety leadership that is truly worthy of recognition.
Charmaine Russell / Zoe Vale
Chris Cunningham
Cliff Moody
Daniel Fisk
Facilities Operators
Faizan Aman
Fleet QHSE Team
Freightliner Training Team
GA ASB Team
GTS Elizabeth Line Team
James Edwards
Joanne McEnroe
Kathleen Martin
Kent Evenden & Jacob Kilsby-Harvey - Norwood Depot Competency Development Team
Land Sheriffs GA ASB Shenfield
Matthew Arden
Merseyrail James Street Station Team
Metro OSIP Team
Michael Davern
Michael Hughes
Muhammad Uzair - Trespass & Welfare Officer
Neil Blakeman
Network Rail Saltley Off Track Team
Nicola Dooris
Northern Trains - Travel Safe Officers
Oliver Edge
On Train Service Disorder Guidance
On Train Skills and Comptency Managers Kings Cross
Paul Chambers - GA ASB Ipswich
Paula Hilliard
Safety Team
Sharon Fink
Sheffield Station Community First Responder Volunteers
South Western Railway Safety Team
Stephen Robinson (Head of Security & Resilience)
Stephen Wiskin
TfW's Trauma Training Team
The Redcar Level Crossing Incident - Lessons Learnt Video
I am proud to nominate the team for their outstanding cross-industry safety learning initiative following a serious operational incident in May 2024. A train was authorised past a signal at danger while the Redcar level crossing remained open to road traffic, resulting in a collision with a car. Thankfully, only minor injuries were sustained, but the potential for a far more catastrophic outcome was clear. During the investigation, it became evident that this incident held powerful learning opportunities for the wider rail industry. One of our objectives within the North & East ORA team’s safety forum with Northern was to produce a joint lessons learnt video that could be shared industry-wide. Steph worked closely with Sam McCaffery (Senior Communications Manager), who engaged the national film team led by Alex Green, including Joseph Zafar, Amy Woodall, and Ellie Miller. Steph, Sam, Matt Foote, and Stephen Hargreaves (Northern) shaped the brief ensuring the key learning points were clear, impactful, and relevant. The film team then worked from this to brilliantly bring the story to life in a thrilling and visually engaging way. Northern also provided cab footage of the incident, which added authenticity and gravity to the final product. The group’s ability to collaborate across multiple teams and keep the project aligned with its safety objectives was exceptional. They ensured that the voices of those directly involved in the incident Signaller Lennon Tambula, Driver Andrew MacDonnell, and LOM Bronwyn Hodgson were respectfully and powerfully represented. Their courage in sharing their experiences was supported by Claire Hiley, Lennon’s mental health first aider, whose care was vital to his participation. The video delivers four key learning points: 1. Take your time when making safety-critical decisions—remember Take 5 and Stop, Think, Act. 2. Ensure clarity in safety-critical communications—be Accurate, Brief, Clear, and Professional. 3. Use all available tools—route cards, rule book knowledge, and local instructions. 4. Work together—safety is a shared responsibility across the railway. The team championed a peer-to-peer learning approach, ensuring the video featured frontline staff to make the content relatable and impactful. This decision has made the video a powerful tool for safety briefs and training sessions across the industry. The video has been circulated with an overwhelmingly positive response with recipients grateful for the opportunity to learn and admiration for the courage of those involved to come forward and share their story. It will be included in the signallers development days nationally across Network Rail and driver training materials at Northern and other TOC and FOCs plus RSSB. This project is a shining example of collaboration across: North & East ORA team; North & East Local Operations team; North & East Communications team; National Film team; and Northern. Their dedication, empathy, and professionalism ensured that this video not only educates but also honours the experiences of those involved. The group’s work has helped drive home the serious consequences of our actions at work and the importance of learning from incidents to prevent future harm.
Track Buckle Monitoring Research & Development Project Team
Wessex Level Crossing Managers
c2c Supervisory Team
This award celebrates the outstanding contributions of station staff who provide exceptional customer service and ensure smooth station operations. Whether through safety, communication, problem-solving, or customer care, nominees in this category make a significant difference in passengers’ journeys. Judges will be looking for individuals or teams who go the extra mile to enhance the travel experience through professionalism, dedication, and teamwork.
Example job titles in this category:
Ticket office / Booking staff, Retail, Transport Police, Cleaners, Customer Service, Travel Centre Staff, Station Supervisor, Station Sales Assistant, Station Customer Service, Team Leader, Service Delivery Assistant, Sales Point Assistant, Station Manager, Revenue and Security...
You can see all the past winners here.
Alan Griffiths
Andrew Hillier
Antonia Ugbaja
Bournemouth Ticket Office Team:
Brinsley Gordon
Cambridge Helpdesk Team
Carlisle's ARL Event Team
Chelmsford Station Team
Chris Blake and Adrian Worsfold
City Thameslink Station
Clacton Ticket Office (Customer Service Team)
Colin Crawley, Station Assistant, Liverpool South Parkway
Conor Lane-Smith, Station Retailer, Liverpool Central
Daniel Clarke
David Allen
Dorian Jacobs
Elizabeth Graham
Emma Fagan, Station Retailer, Ormskirk
Emma-Jane kennedy
Eugene Obeng
Fare Dodgers: At War With The Law - South Western Railway
GTR Fraud Team
Gemma McEvoy, Station Assistant, Hamilton Square
George Mitchell
Glasgow Central Station
Hull Trains Service Delivery Team
Iftikhar Ahmad
Isaac Greenwell
Jack O'Brien
Jack Stephens, Station Assistant, Liverpool Central
Keeley Rees and Shola Ola
Kind Hearts (Garry Watson)
Laura Bimbatti
Liverpool South Parkway
Lockerbie station staff
Lynda Pearson, Station Assistant, Southport
Mary Dahmani
Mitie Team London Euston Station
Monique Pascal-Joseph
Nathan Sobers
Nicholas Evans
Northern Travel Safe Officers
Paddington Station Team
Patrick (Paddy) Farley, Station Retailer, Ainsdale
Paul Cadwallender
Paul Hughes
Purley Station Staff / Platform, Gateline & Ticket Office
Radoslav Kosturkov
Rail Enforcement Team
Revenue Protection - Fare Dodgers Cast
Susan Temple
Susan Temple & Janice Povah
TfW's Special Events Team
Waheed Khan
This award honours an individual or team that has made an outstanding contribution to environmental sustainability within the rail industry. Recognising leadership and innovation, it celebrates those driving eco-friendly practices, reducing carbon footprints, and implementing sustainable solutions. Judges will be looking for initiatives that promote energy efficiency, waste reduction, renewable energy adoption, or advancements in green technologies that contribute to a more sustainable railway.
Example job titles for this category:
Corporate Strategy, Environment, Regional Community and Sustainability Manager...
You can see all the past winners here.